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SENIOR DIRECTOR, CLIENT RELATIONS, PUBLIC AFFAIRS

 

Senior Director of Client Relations, Public Affairs Responsibilities:

  • Managing a roster of public affairs clients with a customer-first approach

  • Day-to-day execution of onboarding clients, training client users on Tunnl products, conducting ad hoc analyses, and providing strategic advice as a trusted advisor

  • Working with the Engineering and Data Science teams to prioritize and fulfill client requests

  • Working in our Arlington, Virginia office and traveling when required to attend client meetings as a strategic partner

  • Collaborating with the Revenue team to ensure client retention and identify additional opportunities

  • Collaborating with the senior leadership team to assess client success strategies and continually improve best practices for the client relations team

 

Qualifications & Skills

  • Bachelor’s Degree

  • Five or more years paid experience in public affairs or issue advocacy role(s)

  • Proficiency with Microsoft Office

  • Experience in survey research or a demonstrably strong understanding of survey research methodology

 

Preferred Qualifications

  • Experience with Tableau and other BI software

  • Proficiency in Alteryx, SPSS or other data analytics software

  • Knowledge of the media buying and/or digital buying ecosystem

Apply Now

SENIOR DIRECTOR, CLIENT RELATIONS, PUBLIC AFFAIRS

 

Senior Director of Client Relations, Public Affairs Responsibilities:

  • Managing a roster of public affairs clients with a customer-first approach

  • Day-to-day execution of onboarding clients, training client users on Tunnl products, conducting ad hoc analyses, and providing strategic advice as a trusted advisor

  • Working with the Engineering and Data Science teams to prioritize and fulfill client requests

  • Working in our Arlington, Virginia office and traveling when required to attend client meetings as a strategic partner

  • Collaborating with the Revenue team to ensure client retention and identify additional opportunities

  • Collaborating with the senior leadership team to assess client success strategies and continually improve best practices for the client relations team

 

Qualifications & Skills

  • Bachelor’s Degree

  • Five or more years paid experience in public affairs or issue advocacy role(s)

  • Proficiency with Microsoft Office

  • Experience in survey research or a demonstrably strong understanding of survey research methodology

 

Preferred Qualifications

  • Experience with Tableau and other BI software

  • Proficiency in Alteryx, SPSS or other data analytics software

  • Knowledge of the media buying and/or digital buying ecosystem